Terms and Conditions

This section defines the rules and guidelines for using your website, shopping policies, and customer responsibilities.

1. General Terms

  • By accessing the website and purchasing products, customers agree to these terms.
  • The brand reserves the right to update terms without prior notice.
  • The website content (text, images, designs) is owned by the brand and cannot be copied without permission.

2. Product Information & Pricing

  • Prices are in Pakistani Rupees (PKR) and may change without notice.
  • The brand ensures accurate product descriptions but does not guarantee color accuracy due to screen variations.
  • Any typographical pricing errors will be corrected, and orders may be canceled or adjusted accordingly.

3. Order & Payment Policy

  • Orders are confirmed only after full payment (except for Cash on Delivery - COD orders).
  • In case of a failed payment, the order will be automatically canceled.
  • The brand reserves the right to reject orders due to stock unavailability or technical errors.

4. Shipping & Delivery

  • Orders are delivered within 2-4 business days for major cities and 5-6 days for remote areas.
  • Delivery delays due to weather, strikes, or courier issues are not the brand’s responsibility.
  • Shipping fees are non-refundable unless the brand is at fault (e.g., wrong item sent).

5. Return & Exchange Policy

  • The product must be in original condition (unused, with tags and packaging).
  • Returns must be requested within 3 days of receiving the item.
  • Sale items and customized products cannot be returned or exchanged.

6. Intellectual Property

  • All content on the website (logo, images, descriptions) is protected by copyright and trademark laws.
  • Customers cannot use or sell brand images or designs without permission.

7. Limitation of Liability

  • The brand is not responsible for website downtimes, order delays, or loss of data due to hacking.
  • Customers use the website at their own risk, and the brand is not liable for indirect damages.

8. Governing Law

  • All legal matters are subject to Pakistani law and will be settled in local courts.